FBS User Conference Update: Speakers and Schedule, September "One O'clock Webinars", Q&A: How Can I Speed Up Support?
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 FarmSMART                                                  August 2012 

In this Issue:

FBS User Conference Update Details

September "One O'clock Webinars"

Q&A:  How Can I Speed Up Support?


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 It's almost time for the arrival of harvest (or crop insurance adjusters) in the upper Midwest! 

But first...

  • There's still time to register for the FBS User Conference, August 29-30th in Moline, Illinois. 
  • Our free weekly webinar moves to 1:00 pm in September.  The first session will even help you get ready for harvest. 
  • The Q&A of the Month provides tips for speeding up your support experience.   
  • Are you using your iPad or Android tablet to actually manage your farm, not just play "Angry Birds?" Then join the discussion in the Farm Management Software Blog 


FBS User Conference Update  
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Gain compentency and control through replication,integration and innovation.

Thanks to each of you who have registered early for the 2012 User Conference, August 29th and 30th in Moline, Illinois.  We've already set a record and registrations are still coming in. 

 Here's the final schedule for all the presentations: 

 Wednesday, August 29 General Sessions

 Thursday, August 30 Concurrent Breakout Sessions 

 Track I

  • Geting Started with FBS.
  • Basic Accounting.
  • "Dirt-Simple" Crop Records.
  • Optimizing Your AgCompass Hosted Experience.
  • Commodity & Ingredient Hedging Demonstration and Q&A.
  • Conservis Demonstration and Q&A.  
  • Customizing Your Financial Statements and Cost Analysis.
  • Professional Farm Management Firm Issues.
  • Payroll/Hired Labor Tracking Issues.

Track II

  • Complex/Diversified Operations Case Studies.
  • Managerial Accounting Issues.
  • Hedge Accounting.
  • Pork Cost Benchmarks.
  • Budgets and Monitoring.
  • New Modules: Parts, Cash Flows, Ratios.
  • Report Automation and Dashboards.

For more information contact FBS at sales@fbssystems.com, call800-437-7638/Ext 1 or go to the User Conference website.  

Also note that that you can select sessions from either concurrent track, but they will not repeat so we encourage you to bring two or more people along so you won't miss any important tips or best practices in areas of your interest. 

John McNutt Crop Benchmarks
Convert your data into sound decisions at the FBS 2012 User Conference.
User Conference Overview


  • Schedule at a glance:
    • August 29
      • Registration 9:00 am
      • General session 9:30 am - 5:00 pm
      • Mississippi Dinner Cruise 6:00 pm
    • August 30
      • Early bird brainstorming 7:30 am
      • Break-out sessions 8:30 am - 4:00 pm
  •  Costs:
    • Full session
      • $250 first person
      • $150 for each additional person
    • One day only
      • $150 first person
      • $100 for each additional person
    • 50% discount if paid by Friday, August 10th
    • Extra dinner cruise ticket:  $47.95
  • For hotel reservations:  Call the Stoney Creek Inn (309.743.0101) directly and request the FBS room block.
  • To download a free brochure, specify preferred topics orregister for the conference click here or call 800.437.7638 / extension 1.
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Don't miss the Mississippi dinner cruise!
September "One O'clock Webinars"
Webinar Screen

 We've moved our free weekly webinars to 1:00 pm Central Daylight Time.

Preparing for Harvest, September 10
"Going Paperless" Demo,  September 17

End of Month Practices, September 24
All webinars run between 1:00 pm and 2:00 pm CDT.  To register, e-mail support@fbssystems.com by 12:00 pm CDT on the day of the webinar.
Q&A of the Month--How Can I Speed Up Support?
Sarah Dixon
Sarah Dixon, FBS Technical Services Manager.

Q.  Why do you ask so many questions when I call in for support?  What information should I assemble before I call or e-mail? 

A.    Sometimes it might seem that we ask a lot of irrelevant questions, but it helps us get the full picture of what you are experiencing. To be the best prepared when you contact us here is a list of things to have thought about:
  1. When did the issue start? 
  2. When did you last download program updates for FBS? 
  3. Has anything changed with your computer setup such as new software or hardware or a Windows update? 
  4. When does the issue occur? Is the issue specific to one certain thing that you can document or is it random?

These are the basics. That doesn't mean we won't have more questions once we start digging into the problem. Please have patience with us; everyone's setup is unique and because of that, everyone's solutions are unique and often require a full understanding of the situation and the environment in which it is occurring! 

Learn other tips and shortcuts from Sarah at the 2012 FBS User Conference.


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