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Support Questions Index

 

General
•	I notice an icon folder in the data directory window under the FBSWIN directory on the Change Company screen.  What is it?	September 2009
•	Where can I find a list of frequently asked questions (FAQs) on FBS software?	August 2009
•	How do I access documentation/help files in FBS?	July 2009
•	I want to start a new company, but I want to use some of the setup of my existing company.  How can I copy existing setup files to my new company?	June 2009
•	My inventories, which were balanced at one time, no longer tie out. However, if my report date range begins in the prior year, everything is correct.	January 2009
•	Sometimes when I start FBS I can't find my farm (company) in the window on the left in the Select Company screen.	November 2008
•	How do I activate the optional modules available through FBS?  Also you used to ship a Network disk with your upgrades, but that wasn't included with my V8 upgrade?	October 2008
•	What is the Current Tasks window on the main screen?	July 2008
•	When I tried to restore my backup onto another computer I received error messages that some of the files were corrupt.  What do I do?	June 2008
•	How do you use the calendar icon on the report parameter screen?	May 2008
•	I'm getting ready to replace my computer. What do I need to know about Windows Vista to make it work with my FBS software?	April 2008
•	Does FBS use function keys to make data entry or reporting faster and easier?	February 2008
•	What year-end procedures do I need to do?	December 2007
•	How can I export FBS reports into an Excel spreadsheet?	November 2007
•	For some reason it seems to be taking longer and longer to run reports in FBS.  We are running on a server.  Do you know of any reasons for this?  Is there any way to speed up the amount of time it takes to load a report?  The computers themselves are not running slower, just FBS.  It seemed to taking longer every week since we switched to a server.  Now I wait about 1 to 2 minutes to run a detail inventory report or ingredient summary.   Can you give me any suggestions on how to speed this up?	October 2007
•	When I install my new upgrade everything looks the same.  What's new and am I getting my money's worth on the yearly TiMESavr agreement?	September 2007
•	How do I know if my problem is hardware or software related?	August 2007
•	What is the best way to make backups?	June 2007
•	How often should I update my FBS program files, and how do I know what has been changed?	May 2007
•	I'm getting ready to replace my computer.  What do I need to know about Windows Vista to make it work with my FBS software?	February 2007
•	Is there an easy way to send a backup of my data to my accountant or to the FBS support staff?	January 2007
•	What year-end procedures do I need to do?	December 2006
•	Why should I install my updates when I receive them rather than waiting until I have closed out my records for the year?	November 2006
•	I have several "Well-Managed Farm" companies on my Select Company screen.  Where did they come from and how can I get rid of them?	June 2006
•	How do I update FBS program files from the website?	April 2006
•	I can no longer access the FBS help file on our network server.  What happened, and how do I fix it?	March 2006
•	What year-end procedures do I need to do?	December 2005
•	Should I wait until I have closed my books for the current year before installing my upgrade?	November 2005
•	Did you know that there are two ways to record A/P-A/R invoice due dates?	August 2005
•	I have purchased a new computer.  How do I transfer my FBS program, data, and authorization to it?	June 2005
•	I notice a new option under the help in FBS 7.6.  What are FBS Program Files and why do I need that information?	April 2005
•	Do I need to wait until I have closed my 2004 books before installing the new FBS 7.6 version and the new Payroll 9.0 software?	Dec 2004
•	How do I install version 7.6?	Nov 2004
•	Hard-drive Crashed what now	Oct 2004
•	House Cleaning Tips for your FBS Software	June 2004
•	How to start a New Year	Jan. 2004
•	Save Report Settings (Report Macros)	Oct. 2003
•	FBS Knowledge Base	Sept. 2003
•	e.CLIPSE cost centers	July 2003
•	Spring Cleaning Tips for FBS Software	April 2003
•	Lost Site Authorization	Feb. 2003
•	Saving Data to a CD	Jan. 2003
•	Changing the default background image	Aug. 2002
•	Software Updates from the Web	April 2002
TransAction+
•	How do I run Payroll reports in TransAction Plus?	May 2009
•	I have several checks that I write each month.  Is there a quick way to call up the last entry to the vendor and repeat it?	April 2009
•	Either I have a check that hasn't cleared and probably won't or I've stopped payment on a check.  What do I do?	September 2008
•	I need to void a check I wrote through the Accounts Payable module and the invoice was created with the wrong vendor.  What do I do?	August 2008
•	I am running out of room in a range of ledger accounts for bank accounts and/or a range of cost centers for loans.  What do I do?	March 2008
•	How do I edit the 2007 Schedule F?	January 2008
•	Why doesn't the beginning bank balance for May match the ending bank balance for April on my Bank Reconciliation Report?	April 2007
•	How can I reconcile my FBS TransAction Plus general ledger with the Red Wing Payroll program?	March 2007
•	My balance sheet and trial balance are out of balance by the amount of net income. What's wrong?	October 2006
•	My Check Register/Reconciliation Report used to not display checks and deposits cleared after the date of the report.  Is there any way to get that back?	August 2006
•	I have to change bank accounts every time I input checks and re-check the "Print Check" box.  Is there a way to set default values?	July 2006
•	Why doesn't the beginning bank balance for May match the ending bank balance for April on my Bank Reconciliation Report?	May 2006
•	How does TransAction Plus handle fiscal years?	February 2006
•	In December we prepaid feed.  Our supplier will be applying that balance as a credit memo against feed invoices we'll be receiving electronically this year.  How do we handle this both from a cash tax and accrual financial statement basis?  We're using e.CLIPSE managerial accounting.	January 2006
•	How can I get good information from the loan report in TransAction Plus?	October 2005
•	When I am editing an entry sometimes a field is accidentally changed and I don't catch it until much later.  How can this be avoided?	May 2005
•	Can FBS print checks on blank check stock?	Mar. 2005
•	My bank balance in TransAction Plus didn't roll over correctly from the previous year.  What is wrong and how can I correct it?	Feb. 2005
•	I need to void an AP (or AR) invoice.  What is the best way to do this?	Jan. 2005
•	Using Date Cash Exchanged in Reports	Sept. 2004
•	Check Register Error:  Balance Errors Exist	July 2004
•	Bank Balance is incorrect on my Balance Sheet, but is correct on the check reconciliation report and the Trial Balance.  How do I find the error(s)?	May 2004
•	My Trial Balance is in balance, but my Balance Sheet is out of balance.	March 2004
•	Balance Sheet out of balance	Feb. 2004
•	Tax Planning Reports	Nov. 2003
•	Bank Statement Reconciliation	Aug. 2003
•	Accounts Payable Aging Report vs. AP Ledger Balance	June 2003
•	Spring Cleaning Tips for FBS Software	April 2003
•	Jan. 1 Beginning Balance /Balance Sheet	March 2003
•	Credit Invoice with AP module	Oct. 2002
Payroll
•	How do I run Payroll reports in TransAction Plus?	May 2009
•	When will I receive the 2009 tax updates for Payroll and the 2008 tax forms?	December 2008
•	What is the Red Wing Payroll mid-year upgrade all about?	July 2007
•	How can I reconcile my FBS TransAction Plus general ledger with the Red Wing Payroll program?	March 2007
•	What changes and options are coming with Payroll this year?	Sept. 2006
•	My state didn't provide me their updated SUTA until well after I began posting payroll.  How dos I correct this?	April 2004
•	Year End Procedures	Dec. 2003 Dec. 2002 Nov. 2002
Smart Feeder
•	Last year I prepaid seed for this spring. Now I am ready to enter my plantings on the computer.  How do I begin?	July 2005
•	Pig Champ version 4.1 & Smart Feeder	May 2003
Crop Audit
•	When I select Crop Cost Analysis report I get a blank report.  Why is this, and what is this report supposed to do?	October 2009
•	My Crop Audit seed, chemical, or fertilizer inventories (or Smart Feeder feed or drug inventories) don’t match my physical inventories.  How do I fix this?	March 2009
•	I have Crop Audit inventories (seed, chemicals, fertilizers) carried over from prior years.  How do I get rid of them?	February 2009
•	Last year I prepaid seed for this spring. Now I am ready to enter my plantings on the computer.  How do I begin?	July 2005
•	Split or Combine Fields in Crop Audit	Aug. 2004

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